Germany | Austria
wilkon in the world trade fair city & state capital
We staff the hotel reception desk of Hanover hotels 365 nights a year — reliable, precise and dispatched directly from the region, even when not a single bed is left free during Hannover Messe.
1989
Company founded
365
Nights staffing guarantee
over 50
Locations
Night Audit in Hanover
World-leading trade fairs such as Hannover Messe or Agritechnica bring hundreds of international delegations to the city. In summer, the Maschseefest, the Schützenfest and stadium concerts fill the houses. As a regionally rooted partner, we know the Hanover hotel market inside out. We guarantee trained staff, precise system closings in your PMS and proverbial Lower Saxon reliability.
01.
When the major fairs open their gates and halls, Hanover is booked out far beyond the city limits. International exhibitors and late arrivals demand absolute routine at the reception desk. Our night auditors absorb this pressure with confidence, handle late check-ins and reliably relieve your core team during the most intense weeks of the year.
02.
The Maschseefest, the world’s largest marksmen’s festival and major concerts in the Heinz von Heiden Arena make Hanover’s summer nights long. When guests return to the hotel late at night, the reception desk needs presence, friendliness and a clear overview. We safeguard your property and ensure a smooth transition to the morning shift.
Staffing guarantee — right when it is worth the most.
« During Hannover Messe there is not a bed to spare between the Leine city and the Deister. We still keep your reception desk covered — seamlessly and reliably. »
The question we always get
Hanover is one of our established locations in Northern Germany. We maintain a staff pool here that allows us to cover even short-notice absences. Should it not be possible to staff the night shift from the Hanover pool during particularly busy periods, we bring qualified staff to Hanover from other locations.
The tasks we take on
Night auditors are far more than night porters. They are hosts, responsible for the cash and end-of-day closing, and safety officers all in one — the professional face of your hotel at night. Our night auditors are specifically trained for the hotel industry and your property management system. They work independently, solution-oriented and always in your interest.
Frequently asked questions
How does wilkon ensure staffing during Hannover Messe?
Does wilkon also work for properties at the exhibition grounds and at Hanover Airport?
Yes. Our service area covers the entire city of Hanover as well as the surrounding region up to Laatzen, Langenhagen, Garbsen and Lehrte — including the properties around the exhibition grounds and Hanover-Langenhagen Airport.
Can your night auditors also take on security duties?
Hotels in Hanover in particular face challenging night-shift situations, for example around the Schützenfest, the Maschseefest and major concerts. All our processes are designed to safeguard your property and your guests. Our staff is systematically prepared for critical situations. The use of mobile lone-worker alarm systems with a direct connection to a 24/7 emergency call center provides additional safety, especially in sensitive inner-city locations.
Which hotel software does wilkon cover in Hanover?
What happens if someone is absent in Hanover at short notice?
This is covered by our staffing guarantee. In Hanover, too, we maintain a pool of qualified night auditors and organize a replacement — without you having to take care of anything. Should it not be possible to staff the night shift from the Hanover pool during particularly busy periods, we bring qualified staff to Hanover from other locations.
Is Night Audit temporary agency work?
No. wilkon provides Night Audit as an independent service on the basis of a service contract — not as temporary agency work. Our Hanover night auditors are permanently employed by wilkon. Duty and vacation planning, training and the right to issue instructions rest exclusively with wilkon. The tasks we take on are clearly defined and documented together with you when we take over your operation. This clear separation of responsibilities is the basis for legal certainty for your hotel operation in Hanover.
Onboarding new Hanover hotel clients in five steps
New client onboarding follows a structured process proven over many years. Experienced night audit instructors take care of the complete documentation of all procedures. The first night shifts are usually worked in double staffing with members of your hotel team, so that every essential detail is captured. You can find further details on our Night Audit services page.
A reliable contact
Team Lead Northern Germany
Email: info@wilkon.de
Phone: +49-911-6004458-0
Head of Sales &
Staff Scheduling
Email: info@wilkon.de
Phone: +49-911-6004458-0
Inquire now
Tell us your requirements.
More locations
Including Berlin, Dortmund, Düsseldorf, Frankfurt am Main, Hamburg, Cologne, Leipzig, Munich, Nuremberg, Saarbrücken, Salzburg, Stuttgart and Vienna.
Night Audit / Front Office Services
