Germany | Austria
wilkon in Saxony
We keep your reception desk on course 365 nights a year — reliable, attentive and with exactly the calm Leipzig needs during the Book Fair, WGT and packed arenas.
1989
Company founded
365
Nights staffing guarantee
over 50
Locations
Where book culture, music legends and lively nights meet
The Leipzig Book Fair with „Leipzig liest“, the worldwide Wave-Gotik-Treffen, classical music at the Bachfest or sold-out stadium concerts: Leipzig is a vibrant magnet for guests. When events run late into the night and arrival waves come in from all over the country, we secure your front office operation. With Saxon hospitality, clear procedures and trained professionals for a smooth end-of-day closing.
01.
During the Book Fair or the Wave-Gotik-Treffen, Leipzig’s hotels are bursting at the seams. Guests arrive with high expectations, often late into the night. Our night auditors treat every guest with empathy, tact and the necessary attentiveness — so your property shines with first-class service even in the most intense event weeks of the year.
02.
Whether late flights at Leipzig/Halle Airport, major events in the Quarterback Immobilien Arena or evening appointments at the exhibition center: arriving at a late hour is part of everyday hotel life in Leipzig. We flexibly absorb unscheduled delays, perform the system closing precisely and noticeably relieve your daytime staff.
Staffing guarantee — right when it is worth the most.
« When all of Leipzig is booked out for the Book Fair, your reception desk never stands empty. Guaranteed. »
The question we always get
Leipzig is one of our most important locations in Eastern Germany. We maintain a staff pool here that allows us to cover even short-notice absences. Should it not be possible to staff the night shift from the Leipzig pool during particularly busy periods, we bring qualified staff to Leipzig from other locations.
The tasks we take on
Night auditors are far more than night porters. They are hosts, responsible for the cash and end-of-day closing, and safety officers all in one — the professional face of your hotel at night. Our night auditors are specifically trained for the hotel industry and your property management system. They work independently, solution-oriented and always in your interest.
Frequently asked questions
How does wilkon ensure staffing during the Book Fair and the Wave-Gotik-Treffen?
Does wilkon also work for properties at the Neue Messe and at Leipzig/Halle Airport?
Yes. Our service area covers the entire city of Leipzig as well as the surrounding region up to Markkleeberg, Schkeuditz and Halle (Saale) — including the properties around the Neue Messe and Leipzig/Halle Airport.
Can your night auditors also take on security duties?
Leipzig hotels in particular face challenging night-shift situations, for example on the major festival and fair weekends. All our processes are designed to safeguard your property and your guests. Our staff is systematically prepared for critical situations. The use of mobile lone-worker alarm systems with a direct connection to a 24/7 emergency call center provides additional safety, especially in sensitive inner-city locations.
Which hotel software does wilkon cover in Leipzig?
What happens if someone is absent in Leipzig at short notice?
This is covered by our staffing guarantee. In Leipzig, too, we maintain a pool of qualified night auditors and organize a replacement — without you having to take care of anything. Should it not be possible to staff the night shift from the Leipzig pool during particularly busy periods, we bring qualified staff to Leipzig from other locations.
Is Night Audit temporary agency work?
No. wilkon provides Night Audit as an independent service on the basis of a service contract — not as temporary agency work. Our Leipzig night auditors are permanently employed by wilkon. Duty and vacation planning, training and the right to issue instructions rest exclusively with wilkon. The tasks we take on are clearly defined and documented together with you when we take over your operation. This clear separation of responsibilities is the basis for legal certainty for your hotel operation in Leipzig.
Onboarding new Leipzig hotel clients in five steps
New client onboarding follows a structured process proven over many years. Experienced night audit instructors take care of the complete documentation of all procedures. The first night shifts are usually worked in double staffing with members of your hotel team, so that every essential detail is captured. You can find further details on our Night Audit services page.
A reliable contact
Head of Sales &
Staff Scheduling
Email: info@wilkon.de
Phone: +49-911-6004458-0
Inquire now
Tell us your requirements.
More locations
Including Berlin, Dortmund, Düsseldorf, Frankfurt am Main, Hamburg, Hanover, Cologne, Munich, Nuremberg, Saarbrücken, Salzburg, Stuttgart and Vienna.
Night Audit / Front Office Services
