Germany | Austria
wilkon in the metropolitan region
The home of wilkon since 1989: we secure your reception desk across the entire metropolitan region 365 nights a year — with well-rehearsed teams dispatched directly from our Nuremberg headquarters.
1989
Company founded
365
Nights staffing guarantee
over 50
Locations
Where tradition meets strong trade fairs and true Franconian reliability
World-leading trade fairs such as the Spielwarenmesse or BioFach, the world-famous Christkindlesmarkt and the lively business travel from Erlangen to Herzogenaurach: nights in Franconia are well filled. Nuremberg has been our home since 1989 and the heart of wilkon. This is exactly where our headquarters is based. We know the regional hotel market inside out and ensure absolute reliability at the reception desk — with short lines, Franconian dependability and well-rehearsed teams.
01.
When the Spielwarenmesse fills the hotels from the old town far into the surrounding region or the Christkindlesmarkt attracts guests from all over the world, it is a state of exception. Booked-out houses and late arrivals put the front desk to a real test. We absorb these peaks seamlessly: our teams keep your reception desk on course — confident and friendly — in the most intense weeks of the year.
02.
Whether trade fair visitors in Langwasser or business travelers from the region’s tech and sports corporations: arriving at a late hour is part of everyday hotel life in Franconia. When trains are delayed or evening appointments run long, our night owls keep calm. We take over the precise end-of-day closing, relieve your core team and welcome late arrivals with charming Franconian hospitality.
Staffing guarantee — right when it is worth the most.
« Nuremberg is where wilkon is at home: our headquarters has been here since 1989, and this is where we dispatch every night. It doesn’t get any closer. »
The question we always get
Nuremberg is our home base — our headquarters and staff scheduling are located here. Across the metropolitan region we maintain a large staff pool that allows us to cover even short-notice absences. Should it not be possible to staff the night shift from the Nuremberg pool during particularly busy periods, we bring in qualified staff from other locations.
The tasks we take on
Night auditors are far more than night porters. They are hosts, responsible for the cash and end-of-day closing, and safety officers all in one — the professional face of your hotel at night. Our night auditors are specifically trained for the hotel industry and your property management system. They work independently, solution-oriented and always in your interest.
Frequently asked questions
How does wilkon ensure staffing during the Spielwarenmesse and in Advent?
Does wilkon also work for properties in Erlangen, Fürth and Herzogenaurach?
Yes. Our service area covers the entire metropolitan region: Nuremberg, Fürth, Erlangen and Schwabach as well as the surrounding area up to Herzogenaurach, Zirndorf and Neumarkt — including the properties around the Messe and Nuremberg Airport.
Can your night auditors also take on security duties?
Especially in the weeks around the Christkindlesmarkt, the folk festival and the Spielwarenmesse, Nuremberg hotels too face challenging night-shift situations. All our processes are designed to safeguard your property and your guests. Our staff is systematically prepared for critical situations. The use of mobile lone-worker alarm systems with a direct connection to a 24/7 emergency call center provides additional safety, especially in sensitive inner-city locations.
Which hotel software does wilkon cover in Nuremberg?
What happens if someone is absent in Nuremberg at short notice?
This is covered by our staffing guarantee. At our home base Nuremberg in particular, we maintain a large pool of qualified night auditors and organize a replacement — without you having to take care of anything. Should it not be possible to staff the night shift from the Nuremberg pool during particularly busy periods, we bring in qualified staff from other locations.
Is Night Audit temporary agency work?
No. wilkon provides Night Audit as an independent service on the basis of a service contract — not as temporary agency work. Our Nuremberg night auditors are permanently employed by wilkon. Duty and vacation planning, training and the right to issue instructions rest exclusively with wilkon. The tasks we take on are clearly defined and documented together with you when we take over your operation. This clear separation of responsibilities is the basis for legal certainty for your hotel operation in Nuremberg.
Onboarding new Nuremberg hotel clients in five steps
New client onboarding follows a structured process proven over many years. Experienced night audit instructors take care of the complete documentation of all procedures. The first night shifts are usually worked in double staffing with members of your hotel team, so that every essential detail is captured. You can find further details on our Night Audit services page.
A reliable contact
Head of Sales &
Staff Scheduling
Email: info@wilkon.de
Phone: +49-911-6004458-0
Inquire now
Tell us your requirements.
More locations
Including Berlin, Dortmund, Düsseldorf, Frankfurt am Main, Hamburg, Hanover, Cologne, Leipzig, Munich, Saarbrücken, Salzburg, Stuttgart and Vienna.
Germany and Austria
The world city with a heart
The Swabian metropolis
Night Audit / Front Office Services
